Project metrics

We have found these metrics useful in monitoring engagement progress for projects in the areas of new/major development and for maintenance. Applicability will vary based on pricing method (fixed versus time and materials) and project methodology (waterfall, agile,...).

• metrics for new development or major enhancements
  • resource utilization
  • schedule
  • effort utilization
  • burn down chart
  • requirements volatility
  • developer productivity
  • testing productivity
  • defect removal effectiveness
  • rework rate
  • defect density
  • code coverage
• metrics for maintenance work
  • resource utilization
  • schedule
  • effort utilization
  • developer productivity
  • testing productivity
  • defect backlog
  • backlog management index
  • fix quality
  • code coverage
  • response
• additional metrics for agile
  • points planned v/s achieved
  • defect closure
  • defects opened by severity
  • capacity utilization

• schedule
  • schedule variance
• product quality
  • defect removal effectiveness
  • defect density
  • defect backlog
  • backlog management index
  • code coverage
• effort
  • effort utilization – engagement level
  • effort variance
  • resource utilization
  • rework rate
• productivity
  • developer productivity
  • testing productivity
• quality of service
  • fix response time
  • responsiveness
  • percent delinquent fixes
• project progress tracking
  • burn down chart